Fax management support services with remote assistants providing hands-on quality control
January 23, 2023

Fax Management Support Services: Remote Assistants Provide Hands-on Quality Control

Terry Ciesla

Managing incoming faxes is a time-consuming and error-prone task for medical office staff. What a remote assistant handles, from renaming and routing to attaching lab results to the right chart.

EMR data entryEMR systems

That’s where Nivaran’s team of trained professionals can help. Our remote virtual assistants

  • Monitoring the incoming fax folder
  • Ensuring faxes are renamed for easy identification
  • Attaching lab and radiology-related faxes to the appropriate patient chart on the EMR system
  • Reviewing and routing each fax to the correct destination so providers have up-to-date information before their patient visits
  • Securing all faxes so that patient information is not shared with unauthorized parties and is HIPPA compliant.

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Fax Management Support Services: Remote Assistants Provide Hands-on Quality Control

ABOUT THE AUTHOR

Terry Ciesla

Senior Vice President, Sales/Business Development, Nivaran

Terry Ciesla is a healthcare executive with more than 25 years of experience in operations, technology, sales, and organizational growth.

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